Shipping Policy

Our Shipping Policy was last updated on 25/05/2022

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Jlite Technologies LTD
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to jlitetechnologies.co.ke, accessible from WWW. jlitetechnologies.co.ke
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Jlite Technologies LTD. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within few hours depending with the time of order. Orders are not shipped or delivered on Sundays and Public holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a day. Please allow additional day in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be determined by our standard shipping agencies.

  • Shipping method Within Nairobi: Motorbikes (Boda Boda) Courier Services

    Shipment cost: Will be free for all orders within Nairobi CBD and not more than Kes. 800 away from the CBD

    Estimated delivery time: 20 Mins - 1 HR within Nairobi/ its environs and 24HRS to other parts of Kenya

  • Shipping method: FARGO Courier & G4s Courier Services

    Estimated delivery time: 30 Mins

Overnight deliveries: We do not offer night delivery services

Delivery delays can occasionally occur "Please bear with Us

For Shipment confirmation & Order tracking, visit “Track Your Order” page.

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Jlite Technologies LTD is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

DAMAGES

Jlite Technologies LTD is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Our Shipping Policy was last updated on 25/05/2022

If you have any questions about this Shipping Policy, you can contact Us:

  • By visiting this page on our website: Contact Us.
  • By sending us an email: info@jlitetechnologies.co.ke
  • By calling Us on: 0713461771 / 0731924339